If you’re currently struggling to resolve the “Partner did not connect to router” error, this article will provide you with several troubleshooting steps. Downgrading the TeamViewer version on all involved parties should resolve the issue in this case. The latest TeamViewer version is not supported by one (or both) computer – There are cases where the latest version of TeamViewer will trigger this particular issue on low-spec computers.

The vast majority of affected users have managed to resolve the problem by simply installing the desktop (classic) version of TeamViewer. Microsoft Store Teamviewer app is buggy – There are numerous reports of users encountering this exact issues with the Microsoft Store version of the TeamViewer app.In this case, the easiest fix is to restart all involved network connections. This typically happens with computers using an ISP that grants dynamic IPs. Network connection is triggering the error – Another fairly common reason that will trigger this error is an inconsistency with the internet connection.in this case, the solution is to access the Advanced settings of TeamViewer and reconfigure the software to allow Full Access. This can happen on one or both involved computers. One (or both) computer is not configured to allow Full Access – The most frequent reason why this error occurs is if TeamViewer is configured to disallow Full Acess Control.

Teamviewer 14 is here